Digital Services
Digital services built around the customer experience.
Websites and social media for businesses that want more than a content calendar. We start with how your customers find, judge and choose you, then build the channels to match.
What we do
Four ways we help
Websites
Websites that work
Fast, clear, search-ready sites that make it easy to enquire or buy, designed and managed for you.
Social
Social media management
Planning, content and community management built around what your customers actually respond to.
Growth
Digital marketing and Google presence
Search, maps and campaigns that put you in front of the people already looking.
Insight
Customer journey reviews
We walk the journey your customers walk, and show you where it works and where it leaks.
Our approach
Customer first, channel second
1
Understand the customer
Who they are, what they search, what they expect and where they get stuck.
2
Build the channels
Websites and social media shaped by that picture, not by a template.
3
Measure and improve
Clear reporting, regular reviews and steady improvement.
Go deeper
Want the full customer experience picture?
CX Distinct, our consulting firm, specialises in customer experience, mystery shopping and hospitality transformation.
Good questions
Digital services, answered
What digital services does Pemter Group offer?
Website design and management, social media management, digital marketing and Google presence, and customer journey reviews.
What makes your approach different?
We start with how your customers find, judge and choose you, then build the website and social channels to match, instead of starting with a content calendar.
Do you offer deeper customer experience work?
Yes, through CX Distinct, our consulting firm for customer experience, mystery shopping and hospitality transformation.
Say hello
Let’s improve your first impression.
Tell us about your business and where your customers meet it online. We reply within one working day.
Call or WhatsApp+254 740 236 377